Returns & Exchanges
At HipKids, we want your little ones to love their new looks, which is why we offer hassle-free returns on all unworn fashion items within 30 days of delivery. If the fit isn't perfect or you change your mind, our simple process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn clothing with original tags attached into the original shipping bag or a secure box.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
